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Charlotte O'Neill

Client-led counsellor for anxiety and life changes

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Online sessions are arranged through BetterHelp. We will earn a commission if you sign up through this link. How we make money.

  • Stress and anxiety
  • Client-centred work
  • Solution-focused steps

About Charlotte

Charlotte O'Neill works with people experiencing stress, anxiety, low self-esteem, depression and relationship or work difficulties, and she uses a client-led, person-centred approach to do this. She is a member of the British Association for Counselling and Psychotherapy (BACP) and has three years' experience.

Charlotte offers sessions that focus on what is troubling the individual and on practical ways to manage day-to-day life. She listens to the person's priorities and helps them talk through feelings linked to grief, trauma or major life changes. Sessions also cover intimacy-related concerns and issues around commitment, communication and codependency.

Her practice draws on client-centred work, existential ideas and solution-focused techniques. That means she pays close attention to the person's experience, explores questions about meaning and choice, and uses short-term strategies to address immediate problems. The emphasis is on supporting the person to identify small, doable steps that help things feel more manageable.

Charlotte also works with people dealing with abandonment and attachment issues, aging and caregiver stress, chronic illness and body image concerns. She can help those affected by blended family dynamics and people on the autism spectrum who want to talk through relationship or social difficulties.

Sessions are conducted in English and are arranged through the site. The counsellor uses a subscription model for payments that can be cancelled at any time. To begin, a short matching questionnaire is completed and a first session is scheduled.

Background and approach: Charlotte trained to diploma level in counselling and is listed with the BACP. Over three years she has combined client-centred listening with practical solution-focused work and reflective existential discussion to help people handle immediate problems and consider longer-term choices.

How her approaches work for online counselling

Client-centred work focuses on listening and responding to the person's concerns with attention to their experience and priorities. This approach helps when people want to be heard and to explore feelings about relationships, grief or daily stressors.

Existential therapy looks at questions of meaning, choice and responsibility. It can help when life changes, ageing or decisions about work and relationships leave someone feeling uncertain or stuck.

Solution-focused techniques concentrate on practical, short-term steps to improve day-to-day functioning. These methods are useful for managing anxiety, improving communication and setting achievable goals.

Finding the right approach is part of the work together. The counsellor will discuss goals, preferences and immediate needs and they will agree which combination of methods to try. This is a collaborative process and plans can be adjusted as sessions progress.

Practical benefits of having sessions remotely include easier scheduling and fitting counselling around work or caregiving commitments. If you need quieter surroundings or a shorter check-in you can arrange sessions to suit your routine. Please confirm the exact session formats available before booking, as these details are provided when arranging appointments.

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Sessions take place through BetterHelp by video, phone or messaging. We will earn a commission if you sign up.

Topics Charlotte lists

Ways of working

Questions about Charlotte

Does she work with anxiety?
Yes. Anxiety and stress are listed areas she works with and are common topics in sessions.
What kind of counselling does she offer?
She uses client-centred therapy, existential therapy and solution-focused techniques to guide sessions.
How much experience does she have?
She has three years' experience as a counsellor.
Is she registered with a professional body in the UK?
She is a member of the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.
What languages are sessions offered in?
Sessions are offered in English.
Can people outside the UK work with her?
She does not accept international clients at this time.
How does payment work and what does it cost?
Cost varies with location and sessions use a subscription that can be cancelled at any time.
How do I get started with her counselling?
Use the Talk to a counsellor online button, complete a short matching questionnaire, and schedule a first session.

This page is based on Charlotte's public BetterHelp listing and is not written by Charlotte. It is not a recommendation. If anything here is wrong, tell us and we will correct it.

Online sessions through BetterHelp. We will earn a commission if you sign up. Talk to a counsellor online