Online sessions are arranged through BetterHelp. We will earn a commission if you sign up through this link. How we make money.
About Joanne
Joanne Lilley works with stress, anxiety, relationship and identity concerns using a person-centred approach. She is a member of the British Association for Counselling and Psychotherapy and has 16 years' experience. Joanne works in English and accepts international clients.
She focuses on practical issues that affect everyday life. That includes parenting and family tensions, addictions, sleep problems, low self-esteem, anger and career pressures. She also helps people dealing with grief, trauma and intimacy-related worries. Her practice lists additional areas such as ADHD, bipolar and chronic health issues among others.
In sessions she uses person-centred counselling. That means she aims to listen without judgement and follow the client's lead in what they want to work on. Conversations focus on what matters most to the client and on finding ways to manage feelings and choices day to day.
Joanne makes time for practical planning as well as emotional reflection. She will talk through coping strategies, ways to improve communication and steps to address specific problems. This can include looking at self-esteem, identity and relationship patterns.
She is clear about clinical limits and does not provide diagnostic assessments. For diagnosis or medical advice she advises seeing a GP or other health professional. To start, clients use the site's matching questionnaire and then schedule a first session.
How person-centred counselling works online
Person-centred counselling places the client's experience at the centre of each session. The counsellor focuses on listening, reflecting and following what the client brings up, which can help with stress, anxiety, self-esteem and relationship issues.
The approach aims to create an open conversational space where practical concerns and feelings are explored. For people coping with grief, trauma or life changes this style supports talking through difficult topics and finding personal ways forward.
Finding the right approach is part of the work. The counsellor will discuss goals and preferences with the client and decide together how to proceed. This collaborative planning helps shape session content and pacing to suit the person's needs.
The biography does not list specific online formats, so please confirm available session types before booking. Online sessions can make it easier to fit counselling around work, family life or travel. They may also suit people who prefer a shorter check-in or who do not want to use video for a session. Registered or accredited professionals can offer flexible arrangements to match daily routines and practical constraints.
Sessions take place through BetterHelp by video, phone or messaging. We will earn a commission if you sign up.
Topics Joanne lists
Ways of working
Questions about Joanne
- Does she work with anxiety?
- Yes. Anxiety is listed among the main concerns she works with.
- What kind of counselling does she offer?
- She practises person-centred counselling, which focuses on listening, understanding and following what the client wants to work on.
- What is her background and experience?
- She has 16 years of professional experience and works in the United Kingdom.
- Is she a member of a professional body and where is she based?
- She is a member of the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.
- Which languages are sessions held in?
- Sessions are offered in English.
- Can international clients work with her?
- Yes. She accepts international clients.
- How are sessions organised and what formats are available?
- Session formats are not specified in the biography; please confirm the current session options before booking.
- How much do sessions cost and how are payments handled?
- Cost varies with location and sessions use a subscription that can be cancelled at any time.
Counsellors who list similar topics
-
John Clare
NCPS. Stress, Anxiety, Trauma and abuse, Parenting
-
Paula Ciocirlau
BACP. Stress, Anxiety, Relationship, Parenting
-
Hayley Ward
NCPS. LGBT, Relationship, Intimacy-related issues
-
Sian Fagan
NCPS. Stress, Anxiety, LGBT, Relationship
-
Natasha Hinds
BACP. Stress, Anxiety, Relationship, Family
-
Caroline Mordey
BACP. Stress, Anxiety, Relationship, Family
This page is based on Joanne's public BetterHelp listing and is not written by Joanne. It is not a recommendation. If anything here is wrong, tell us and we will correct it.