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About Andrea
Andrea Croston works on stress, anxiety, addictions, trauma and abuse, low self-esteem, depression and related issues using a person-centred way of working. She describes herself primarily as a Person Centred counsellor and uses that as a foundation for the work. She is a member of the British Association for Counselling and Psychotherapy, and has four years' professional experience as recorded here.
Andrea values listening and practical support. Sessions focus on what the client brings and on helping people speak about what hurts. She does not position herself as an expert over the client; instead she helps people make sense of problems and consider small steps forward.
Her background includes many years of voluntary work in charity settings and formal study leading to a Level 4 award in counselling and psychotherapy in September 2022. That combination gives her experience with a wide range of concerns, and familiarity with people facing trauma and stressful life events.
Andrea incorporates several therapeutic approaches alongside person-centred work. She uses techniques from Acceptance and Commitment Therapy, Cognitive Behavioural Therapy and Dialectical Behaviour Therapy where these fit the client's needs. She also draws on attachment-based ideas when relationship or attachment issues are present.
In sessions she listens, reflects and offers practical strategies such as emotion regulation skills, values-based planning and cognitive techniques. People can expect a calm, straightforward style and focus on manageable steps rather than long theoretical explanations.
How her approaches are used in online counselling
Andrea draws on Acceptance and Commitment Therapy to help people clarify what matters to them and to take small, values-based steps despite difficult thoughts or feelings. ACT can help with anxiety, low mood and coping with life changes.
She also uses Cognitive Behavioural Therapy to identify unhelpful thinking patterns and to practise simple behavioural experiments and coping strategies. CBT is often used for anxiety, depression and sleep or eating concerns.
Attachment-based ideas appear when relationship or attachment issues are central; this work focuses on understanding patterns formed in early relationships and how they affect current interactions.
Finding the right approach is part of the work together. The counsellor will discuss goals, preferences and what feels most useful, and will adapt methods based on the client's needs in a collaborative way.
The original biography did not list which session formats are provided, so check the current options before booking. Online sessions can help fit counselling around everyday life by reducing travel, making shorter check-ins possible, and allowing people to join from different places when that makes scheduling easier. These practical benefits can make regular work or family commitments simpler to manage.
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Topics Andrea lists
Ways of working
Questions about Andrea
- Does she work with anxiety?
- Yes. Anxiety is listed among the concerns she supports, including stress and related symptoms.
- What kind of counselling does she offer?
- She works primarily in a Person Centred way and integrates Acceptance and Commitment Therapy, Cognitive Behavioural Therapy and Dialectical Behaviour Therapy as appropriate.
- How much experience does she have?
- She has four years' professional experience and a Level 4 award in counselling and psychotherapy gained in September 2022, plus many years of volunteer work in charity settings.
- Is she registered with a professional body in the UK?
- Yes. She is recorded as a member of the British Association for Counselling and Psychotherapy (BACP).
- Can I see her if I live outside the UK?
- Yes. She accepts international clients and offers sessions in English.
- What session formats does she offer?
- The original biography did not specify session formats; please confirm current session options with the service before booking.
- How much do sessions cost?
- Cost varies with location and sessions use a subscription that can be cancelled at any time.
- How do I get started with her counselling?
- Select the Talk to a counsellor online button, complete the short matching questionnaire and schedule a first session.
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This page is based on Andrea's public BetterHelp listing and is not written by Andrea. It is not a recommendation. If anything here is wrong, tell us and we will correct it.