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About Susan
Susan Zammit works with stress, anxiety, trauma and abuse, grief, eating issues, relationship concerns and self-esteem. She uses person-centred and cognitive behavioural approaches and has 11 years of professional experience. She is registered with the British Association for Counselling and Psychotherapy (BACP).
Susan meets people with straightforward, calm conversation. She listens to what is happening now and what matters most, then focuses on practical steps they can try between sessions. Sessions are grounded in the person-centred view that the client is central to the work, with CBT techniques used where thinking and behaviour patterns are getting in the way.
Her background includes work in education, prisons and with bereavement services. That range of settings means she is used to working with strong emotions and complex life events. She aims to make clinical approaches clear, so people understand what happens in sessions and why certain methods are suggested.
Susan also supports people dealing with anger, parenting strain, ADHD-related challenges, issues around body image and gender identity, and relationship difficulties such as infidelity and jealousy. She has experience around end-of-life and hospice matters, cancer-related distress, and divorce and separation.
Sessions draw on attachment-based ideas when relationships and attachment patterns are central to the concern. Susan explains therapeutic steps plainly and will discuss practical tasks to try between meetings.
How her approaches are used in online counselling
Susan works from person-centred principles and cognitive behavioural therapy. Person-centred work focuses on the client’s own perspective, using listening and reflective conversation to clarify what matters. Cognitive behavioural work looks at patterns of thinking and behaviour and introduces practical experiments to try between sessions.
Attachment-based ideas are used when relationship history and attachment patterns are relevant, helping people understand how past relationships affect current reactions. Each approach aims to be straightforward so the client understands why a particular method is suggested and what to expect.
Finding the right approach is part of the process. Susan discusses goals and preferences with each client and agrees which methods to use together. This collaborative decision-making helps shape session focus and any tasks to try outside sessions.
The biography does not list specific session formats, so please confirm current options before booking. Online sessions can make fitting counselling into everyday life easier, for example by reducing travel time, allowing shorter check-ins during a work break, or avoiding the need to use video when that would be difficult. These practical benefits can help people maintain regular sessions alongside other commitments.
Sessions take place through BetterHelp by video, phone or messaging. We will earn a commission if you sign up.
Topics Susan lists
Ways of working
Questions about Susan
- Does she work with anxiety?
- Yes. Anxiety and stress are listed areas she helps people with, including practical strategies to manage difficult thoughts and feelings.
- What kind of counselling does she offer?
- She uses person-centred counselling alongside cognitive behavioural therapy and draws on attachment-based ideas where relevant.
- How much experience does she have?
- She has 11 years of professional experience working in settings such as prisons, education and bereavement services.
- Where is she based?
- She is based in the United Kingdom and is registered with the British Association for Counselling and Psychotherapy (BACP).
- Can I have sessions in languages other than English?
- Sessions are offered in English.
- What session formats does she provide?
- Please confirm current session options before booking, as the biography does not specify which formats are used.
- How much do sessions cost?
- Cost varies with location and sessions use a subscription that can be cancelled at any time.
- How do I get started?
- Select the Talk to a counsellor online button, complete a short matching questionnaire, and schedule a first session.
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This page is based on Susan's public BetterHelp listing and is not written by Susan. It is not a recommendation. If anything here is wrong, tell us and we will correct it.