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About Susan
Susan Spooner helps people work through stress, anxiety, trauma and abuse, grief, self-esteem and life changes. She uses evidence-based therapeutic techniques and is a member of the British Association for Counselling and Psychotherapy (BACP). She has three years of professional experience in the United Kingdom.
Susan works in a conversational, practical way. She listens to what is happening now and identifies small changes a person can try between sessions. Sessions focus on clearer thinking, improved coping and practical steps to reduce overwhelm.
Her practice covers related concerns such as attachment issues, communication problems, divorce and separation, and feelings of guilt and shame. She also supports people dealing with isolation, panic attacks, social anxiety and post-traumatic stress. Work may include talking through recent events and looking at how past experiences affect present reactions.
Susan sees the person as the expert in their life and builds on existing strengths. She encourages gradual, manageable steps rather than sudden large changes. Conversations include exploring patterns, practicing new responses and reviewing what works.
Clients are invited to describe what matters most to them and to set practical goals. Sessions are paced to the individual and aim to leave people with clear ideas to use between meetings. If you want to begin, follow the site's process to connect and book an initial session.
How evidence-based approaches work in online counselling
Many of Susan's methods draw on evidence-based therapeutic techniques that help people manage symptoms and change unhelpful patterns. One common approach focuses on identifying unhelpful thoughts and testing them against real-life evidence to reduce anxiety and rumination; it is useful for social anxiety, panic and general worry. Another approach looks at how past stressful events affect present behaviour and emotions, helping people process trauma and lessen intrusive memories or strong emotional reactions.
Finding the right approach is part of the work. Susan will discuss different methods with each person and agree on a plan based on their goals and what feels most helpful. That collaborative decision is reviewed as therapy progresses so techniques can be adjusted if needed.
Confirm the available session formats before booking, as the biography does not list specific formats. Online counselling can make it easier to fit sessions into a busy week, avoid travel time and have shorter check-ins when needed. It also allows people to join sessions from familiar surroundings and can make arranging a regular time simpler for those with work or family commitments.
Sessions take place through BetterHelp by video, phone or messaging. We will earn a commission if you sign up.
Topics Susan lists
Questions about Susan
- Does she work with anxiety?
- Yes. She helps people manage general anxiety, social anxiety and panic attacks using evidence-based approaches.
- What kind of counselling does she offer?
- She uses evidence-based therapeutic techniques focused on practical coping, clearer thinking and step-by-step change.
- How much experience does she have?
- She has three years of professional experience working in the United Kingdom.
- Is she accredited and where is she based?
- She is a member of the British Association for Counselling and Psychotherapy (BACP) and practices in the United Kingdom.
- Can I have sessions in other languages?
- Sessions are offered in English.
- Can I work with her from another country?
- She does not take clients outside the United Kingdom; please confirm your location before booking.
- How much do sessions cost?
- Cost varies with location; sessions use a subscription that can be cancelled at any time.
- How do I start sessions?
- Use the Talk to a counsellor online button, complete the short matching questionnaire and schedule your first session.
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This page is based on Susan's public BetterHelp listing and is not written by Susan. It is not a recommendation. If anything here is wrong, tell us and we will correct it.