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About Paulette
Paulette Shelley works on relationship difficulties, trauma and abuse, anger, self-esteem and depression using a Person-Centred approach and cognitive behavioural techniques. She is a BACP member and has three years' experience as a counsellor in the United Kingdom.
Paulette offers time to talk through what is troubling you and to make sense of feelings. She listens without judgement and helps people notice patterns in how they think and act. Where helpful, she also uses practical CBT methods to look at thoughts and behaviours that keep problems going.
Sessions focus on what the person wants to work on. Paulette supports short-term issues and longer-term themes, and she adapts the work as needs change. She does not give direct advice but helps people find their own answers through guided conversation and practical exercises.
She has worked with people facing low self-esteem, grief and loss, relationship concerns, depression and anxiety, and those affected by trauma and abuse. Paulette also addresses related problems such as anger, attachment issues, control difficulties, and problems linked to substance use.
Paulette is used to exploring difficult memories, feelings of guilt or shame, and struggles with obsessive thoughts or panic. She also supports people dealing with life-purpose questions, isolation, and the emotional impact of serious illness. Her approach combines a person-centred focus with cognitive behavioural tools to make day-to-day coping clearer and more manageable.
How Paulette uses her approaches in online sessions
Client-Centred Therapy places the person's experience at the centre of the work. The counsellor listens closely, reflects what is said, and helps the person explore feelings and choices without giving direct advice. This approach is useful for people who want time to be heard and to build understanding of their emotions.
Cognitive Behavioural Therapy (CBT) looks at how thoughts, feelings and behaviours interact. It uses practical exercises to test unhelpful thoughts and to try small behavioural changes. CBT can help with low mood, anxiety, panic, obsessive thinking and unhelpful coping habits.
Finding the right mix of approaches is part of the process. Paulette will work collaboratively to agree what to focus on and which methods to try based on the client’s aims and preferences.
Confirm the available session formats before booking because the biography does not list specific formats. Online counselling can make it easier to fit sessions around work, family or other commitments and can reduce travel time. It also allows shorter check-ins when needed and options that do not require being on camera, depending on what is offered. Registered or accredited professionals can adjust pace and tools so therapy fits into everyday life.
Sessions take place through BetterHelp by video, phone or messaging. We will earn a commission if you sign up.
Topics Paulette lists
Ways of working
Questions about Paulette
- Does she work with relationship problems?
- Yes. She supports people with relationship difficulties and related emotional concerns.
- What kind of counselling does she offer?
- She uses a Person-Centred approach combined with cognitive behavioural therapy (CBT) techniques.
- How much experience does she have?
- She has three years' experience working as a counsellor in the United Kingdom.
- Is she accredited and where is she based?
- She is registered with the BACP and practises in the United Kingdom.
- Can I see her if I live outside the UK?
- Yes. She accepts international clients and offers sessions in English.
- What session formats are available?
- Please confirm current session options before booking, as formats are not specified in the biography.
- How much do sessions cost?
- Cost varies with location and sessions use a subscription that can be cancelled at any time.
- How do I start working with her?
- Select the Talk to a counsellor online button, complete the short matching questionnaire, and schedule a first session.
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Tamasine Norton
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Dinah Knox-Hooke
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Sharon Strickland
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This page is based on Paulette's public BetterHelp listing and is not written by Paulette. It is not a recommendation. If anything here is wrong, tell us and we will correct it.