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About Nicola
Nicola Juffs works with stress, anxiety, grief, low self esteem and depression, and helps people cope with significant life changes. She uses a person-centred approach and solution-focused techniques to support clients in practical ways. Nicola is registered with the NCPS and has eight years' experience as a practising counsellor in the UK.
Nicola trained as a Humanistic counsellor in 2017 and has worked in private practice and with employee assistance programmes. Before qualifying she spent many years working in support roles across the homeless sector, mental health services and women's services. That background shapes how she listens and responds to common problems in everyday life.
Sessions concentrate on the issues the person brings. Nicola encourages clear, direct conversation about stress, motivation, relationships and workplace pressures. She uses solution-focused techniques to set small, achievable goals and client-centred methods to explore what matters most to the individual.
She also works on problems such as communication breakdowns, control issues, domestic violence, guilt and shame, loneliness and questions of life purpose. Nicola is experienced supporting concerns often described as men’s issues and women’s issues, and with social anxiety and phobia.
People can expect practical steps alongside conversational work, with time given to notice what is working and what needs changing. Nicola asks clients to be involved in choosing goals and reviewing progress so sessions stay focused and useful.
How client-centred and solution-focused work online
Client-Centred Therapy places a person's own experience at the centre of sessions. The counsellor listens without directing the conversation and helps the person clarify their feelings and priorities. This approach can be useful for grief, low self esteem and coping with life changes.
Solution-Focused Therapy concentrates on small, concrete changes and on building practical steps that move things forward. It suits people who want to set short-term goals and notice gradual improvements in stress, motivation and workplace issues.
Choosing the right approach is part of the work. The counsellor discusses goals and preferences with the client and agrees what methods to try. That collaborative process helps shape each session and how progress is reviewed.
Please confirm which session formats are offered before booking, as the biography does not list them. Online counselling can make it easier to fit sessions into a busy week, cut out travel time and allow shorter check-ins or flexible scheduling when needed. Registered or accredited professionals can adapt their techniques to the online setting and to each person's practical circumstances.
Sessions take place through BetterHelp by video, phone or messaging. We will earn a commission if you sign up.
Topics Nicola lists
Ways of working
Questions about Nicola
- Does she work with anxiety?
- Yes. She supports people dealing with anxiety, social anxiety and phobia using client-centred and solution-focused approaches.
- What kind of counselling does she offer?
- She practises Client-Centred Therapy and Solution-Focused Therapy, focusing on conversational work and practical steps to meet goals.
- How much experience does she have?
- She has eight years' experience as a practising counsellor, having qualified in 2017 and worked in private practice and EAP services.
- Where is she based?
- She is based in the United Kingdom and works as a counsellor registered with the NCPS.
- Can I have sessions in other languages?
- Sessions are offered in English only.
- What session formats are available?
- Please confirm current session options before booking, as specific formats are not listed in the biography.
- How much do sessions cost?
- Cost varies with location; sessions use a subscription that can be cancelled at any time.
- How do I get started?
- Click the Talk to a counsellor online button, complete a short matching questionnaire, and schedule a first session.
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This page is based on Nicola's public BetterHelp listing and is not written by Nicola. It is not a recommendation. If anything here is wrong, tell us and we will correct it.