MindScreening
Photo of Melanie Crossley

Melanie Crossley

Counsellor for anxiety, relationships and trauma

Talk to a counsellor online

Online sessions are arranged through BetterHelp. We will earn a commission if you sign up through this link. How we make money.

  • Stress and anxiety
  • Client-Centred Therapy
  • Existential Therapy

About Melanie

Melanie Crossley helps people address stress, anxiety, relationship difficulties, trauma and abuse, depression and coping with life changes. She uses a client-led style and draws on Client-Centred Therapy and Existential Therapy to guide conversations. Melanie is a member of the British Association for Counselling and Psychotherapy (BACP) and has three years of professional experience.

Melanie focuses on clear, straightforward conversation. She invites clients to talk about what matters most to them and listens without judgement. Sessions are paced to the individual and aim to make difficult topics easier to talk about.

Her work often covers attachment and abandonment concerns, guilt and shame, isolation and loneliness, and problems that follow divorce or separation. Melanie also supports people coping with mood difficulties, narcissism in others, and post-traumatic stress reactions.

In practice she uses Client-Centred Therapy to follow the client’s priorities and reflect what they say. She also uses Existential Therapy to look at meaning, choice and personal values when people face life changes or difficult decisions.

Melanie explains therapeutic ideas in plain language and keeps sessions focused on practical next steps as well as discussion. She is based in the United Kingdom and conducts work consistent with her BACP membership. To begin, clients use the site matching process to arrange an initial session and discuss their aims.

How her approaches work for online counselling

Client-Centred Therapy focuses on listening and reflecting what the client says. In an online setting this means the counsellor follows the client’s concerns and helps them clarify thoughts and feelings through careful listening. This approach is helpful for stress, anxiety and relationship issues.

Existential Therapy looks at meaning, values and personal choice. Online conversations can explore how life changes and choices fit with a person’s values and what matters to them. This approach is useful when people face major changes, questions about direction, or feelings of isolation.

Melanie treats finding the right approach as a shared task. She works with each person to identify which ideas and methods suit their goals and preferences, and adjusts the focus over time based on how sessions go.

Check which session formats are available before booking, because the biography does not list specific options. Online work can make it easier to fit counselling into a busy week, reduce travel time, and allow shorter check-ins when needed. It can also let people choose a setup that suits them on the day, for example not being on camera or keeping sessions brief to fit a lunch break.

Talk to a counsellor online

Sessions take place through BetterHelp by video, phone or messaging. We will earn a commission if you sign up.

Topics Melanie lists

Ways of working

Questions about Melanie

Does she work with anxiety?
Yes. Anxiety and stress are listed among her main concerns and she supports people dealing with these issues.
What kind of counselling does she offer?
She practises Client-Centred Therapy and Existential Therapy, using a client-led, conversational approach.
How much experience does she have?
She has three years of professional work experience in the UK.
Is she accredited and where is she based?
She is registered with the BACP and is based in the United Kingdom.
What languages are sessions offered in?
Sessions are offered in English.
Can I work with her from another country?
She does not take clients outside the United Kingdom.
What formats are sessions offered in?
Please confirm current session options before booking, as the biography does not specify which formats are used.
How much do sessions cost?
Cost varies with location and sessions use a subscription that can be cancelled at any time.

This page is based on Melanie's public BetterHelp listing and is not written by Melanie. It is not a recommendation. If anything here is wrong, tell us and we will correct it.

Online sessions through BetterHelp. We will earn a commission if you sign up. Talk to a counsellor online