MindScreening
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Lucy Castro

Person-centred counselling with solution-focused work

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  • Stress and anxiety
  • Relationship issues
  • Self esteem

About Lucy

Lucy Castro works with adults on stress, anxiety, relationships, trauma and abuse, self-esteem and coping with life changes using a collaborative, person-centred approach with short-term, solution-focused elements. She is a member of the British Association for Counselling and Psychotherapy (BACP) and has 11 years of experience in the field.

Lucy keeps sessions straightforward and goal-oriented. She helps people clarify what matters to them and take small practical steps forward. Conversations are guided by the client's priorities, with regular checks on progress and adjustment of focus when needed.

Her background includes roles with national and local charities, where she supported people with anxiety, low self-esteem, grief and emotional burnout. That experience informs a flexible way of working that suits both shorter courses of counselling and longer conversations.

Lucy often blends person-centred listening with focused short-term techniques to help with decision-making and coping strategies. Sessions aim to make difficult topics more manageable and to help people identify immediate actions they can try between meetings.

She offers sessions in English and accepts international clients. To begin, clients complete a short matching questionnaire and then schedule a first session. The subscription model used for sessions can be cancelled at any time.

How Lucy uses evidence-based approaches in online sessions

Person-centred counselling places the client's concerns and goals at the centre of the work. In practice this means the counsellor listens without directing the conversation and follows what the client brings, helping them make sense of their feelings and choices. This approach is useful for emotional burnout, low self-esteem and making sense of life changes.

Short-term, solution-focused techniques concentrate on what can change now. Sessions look for practical steps and small experiments that the client can try between meetings, which can be useful for stress, anxiety and relationship difficulties.

Finding the right mix of approaches is part of the process. The counsellor will work collaboratively to identify which methods suit the client's goals and preferences, and will review progress together and adapt the plan as needed.

Session arrangements should be confirmed when booking. The biography indicates both in-person and online options are offered, but please check which formats are currently available. Online counselling can make it easier to fit sessions around work, reduce travel time and allow shorter check-ins when needed.

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Topics Lucy lists

Questions about Lucy

Does she work with anxiety?
Yes. She works with anxiety alongside stress, burnout and related symptoms.
What kind of counselling does she offer?
She offers a person-centred approach that also uses short-term, solution-focused techniques to clarify goals and identify steps forward.
How long has she been practising?
She has 11 years of experience working in counselling and related support roles.
Is she accredited and where does she practise?
She is registered with the British Association for Counselling and Psychotherapy (BACP) and practises from the United Kingdom.
Can I work with her if I live outside the UK?
Sessions are offered to international clients and are conducted in English.
What session formats does she provide?
The original biography states she offers both in-person and online sessions; please confirm current session options before booking.
How much do sessions cost?
Cost varies with location; sessions use a subscription that can be cancelled at any time.
How do I start working with her?
Select the Talk to a counsellor online button, complete a short matching questionnaire, and schedule a first session.

This page is based on Lucy's public BetterHelp listing and is not written by Lucy. It is not a recommendation. If anything here is wrong, tell us and we will correct it.

Online sessions through BetterHelp. We will earn a commission if you sign up. Talk to a counsellor online