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Helen Pool

Support for stress, relationships and life changes

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  • Stress and anxiety
  • Attachment issues
  • Cognitive behavioural work

About Helen

Helen Pool helps people who feel stuck, overwhelmed or worn down by stress, anxiety, relationship problems, addiction or major life changes. She works with issues such as grief, parenting strains, low self-esteem, intimacy concerns and patterns rooted in attachment. Helen is a BACP member and has eight years' experience.

Helen draws on a mix of approaches, using Attachment-Based ideas, client-centred work and cognitive behavioural techniques alongside emotionally-focused and existential perspectives. Sessions focus on identifying repeating patterns and practical steps to change them, as well as looking at past relationships that shape current feelings.

Her background includes a Postgraduate Diploma from Leeds Beckett University and a Diploma in Hypnotherapy, and she has experience from earlier roles in engineering and project management. That prior work influences how she helps people manage workplace stress and career-related pressures.

In sessions she listens for the recurring themes that keep causing pain, then helps the person try different ways of responding. Conversations include reflecting on feelings, noticing unhelpful thoughts, and practising small changes between meetings.

Helen works with adults and with young people from age 11 and up. Prospective clients are asked to confirm available session formats before booking.

How Helen uses different therapeutic approaches online

Helen often combines attachment-based ideas, client-centred listening and cognitive behavioural techniques when working with clients. Attachment-based work looks at how early relationships shape current patterns and can help with trust, abandonment and relationship problems. Client-centred work focuses on the person's experience in the moment and on clear listening to build understanding and self-awareness. Cognitive behavioural therapy (CBT) helps identify unhelpful thoughts and practises different responses, which can be useful for anxiety, stress and coping with change.

Finding the right mix of approaches is part of the work. Helen will discuss options with the client and agree a way forward that fits their goals and preferences. This is a collaborative process and she adjusts methods as progress and new needs appear.

If you want online sessions, confirm the exact formats before booking since the biography lists video, phone, live chat and messaging but session options can change. Online sessions can make it easier to fit counselling around work, family or study commitments, allow shorter check-ins when needed and remove travel time. Registered or accredited professionals, including counsellors and therapists, use these approaches to make sessions practical and applicable to everyday life.

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Topics Helen lists

Ways of working

Questions about Helen

Does she work with anxiety?
Yes. Anxiety and stress are listed areas of focus and are included in her practice.
What kind of counselling approach does she use?
She draws on Attachment-Based Therapy, client-centred work, cognitive behavioural therapy and emotionally-focused and existential approaches.
How much experience does she have?
Helen has eight years of practice working with issues such as trauma, relationships, addictions and life transitions.
Is she registered with a professional body in the UK?
She is a member of the British Association for Counselling and Psychotherapy (BACP).
Can I see her if I live outside the UK?
Yes. She accepts international clients and offers sessions in English.
What session formats are available?
Her original biography lists video, phone, live chat and messaging; confirm current session options before booking.
How much do sessions cost?
Cost varies with location and sessions use a subscription that can be cancelled at any time.
How do I get started?
Select the Talk to a counsellor online button, complete the short matching questionnaire and schedule a first session.

This page is based on Helen's public BetterHelp listing and is not written by Helen. It is not a recommendation. If anything here is wrong, tell us and we will correct it.

Online sessions through BetterHelp. We will earn a commission if you sign up. Talk to a counsellor online