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Amy Heyes

Person centred counsellor for emotional difficulties

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  • Addictions
  • Trauma and abuse
  • Chronic pain

About Amy

Amy Heyes works with issues such as stress, anxiety, depression, addictions and trauma. She is a person centred counsellor and is registered with the British Association for Counselling and Psychotherapy (BACP). She has three years of experience supporting people with a range of difficulties including chronic pain and disability, and has worked with survivors of abuse.

Amy uses the person centred approach to give people space to talk and to help them process what they are dealing with. She listens without judgement and offers observations that can bring clarity. Sessions are focused on what the client brings and on practical steps they want to try.

She has experience helping with relationship concerns, parenting strain, LGBT matters, grief, anger and career stress. Additional areas she has worked with include bipolar difficulties, ADHD, eating and sleeping problems, and compassion fatigue. She also supports people coping with guilt, shame, isolation and narcissistic relationship patterns.

Amy has worked with people facing domestic violence, sexual assault and other forms of abuse. She also supports clients living with long-term illness, chronic pain and disability who need to manage day-to-day challenges alongside emotional distress.

Her practice aims to be straightforward and communicative. She listens, reflects and may offer ways of seeing a situation differently so clients can decide what feels most useful to try next.

How person centred practice works in remote sessions

Amy works from a person centred perspective which focuses on listening and helping people make sense of their feelings. This approach involves open conversation and the counsellor reflecting back what is said to help clients notice options and next steps; it suits issues like anxiety, stress and relationship concerns.

She also draws on evidence-based techniques aimed at managing emotional distress and practical life problems. These techniques include methods to help people build coping strategies for chronic pain and to process experiences of trauma in a paced, contained way. They are used alongside person centred listening rather than replacing it.

Finding the right approach is part of the work together. The counsellor will discuss needs, goals and preferences and agree which methods to try. This is a collaborative process and adjustments can be made as understanding grows.

Session formats are not specified in the biography, so please confirm current options before booking. Online sessions can make it easier to fit counselling around work, medical appointments or caring commitments, and can reduce travel time. They also allow for shorter check-ins or sessions that suit a quieter time of day.

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Topics Amy lists

Questions about Amy

Does she work with anxiety?
Yes. She supports people with anxiety using a person centred approach focused on talking and processing concerns.
What kind of counselling does she offer?
She offers person centred counselling, which involves listening, reflection and helping clients clarify what they want to change.
How much experience does she have?
She has three years of professional experience working with a range of issues including chronic pain and abuse.
Is she registered with a professional body in the UK?
Yes. She is registered with the British Association for Counselling and Psychotherapy (BACP).
Which languages are sessions offered in?
Sessions are offered in English.
Can people outside the UK work with her?
No. She does not accept international clients at this time.
What formats are available for sessions?
Please confirm current session options before booking, as the biography does not specify which formats are provided.
How are sessions paid for and how do I start?
Cost varies with location and sessions use a subscription that can be cancelled at any time. To begin, select the Talk to a counsellor online button, complete the matching questionnaire and schedule a first session.

This page is based on Amy's public BetterHelp listing and is not written by Amy. It is not a recommendation. If anything here is wrong, tell us and we will correct it.

Online sessions through BetterHelp. We will earn a commission if you sign up. Talk to a counsellor online