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About Olivia
Olivia Tay helps people with stress, anxiety, grief, low self-esteem and problems with sleep and eating. She uses a mix of talking approaches to help clients manage feelings and cope with life changes. Olivia is a member of the British Association for Counselling and Psychotherapy (BACP) and has three years' experience in the field.
She focuses on practical conversations about what is happening now and what the person wants to change. Sessions can cover how emotions affect day-to-day life, strategies for getting better rest and eating patterns, and ways to handle difficult relationships or intimacy concerns. She uses techniques drawn from Cognitive Behavioural Therapy and Acceptance and Commitment Therapy alongside client-centred listening.
Olivia also draws on psychodynamic ideas to look at how past experiences shape current patterns, and on solution-focused techniques to set short-term goals. This combination aims to help people notice unhelpful patterns and try small, manageable changes. Sessions are intended to be a place to talk things through and test out new ways of coping.
Her approach is straightforward and conversational. She works with clear aims and practical steps so people can see what is changing between sessions. The focus is on what can be done now to make daily life easier while understanding the bigger picture.
Olivia speaks English, Akan, Ewe and Twi and accepts international clients. Before booking, clients should confirm current session options and any practical arrangements through the platform.
How her approaches translate to online counselling
Olivia commonly uses Acceptance and Commitment Therapy and Cognitive Behavioural Therapy in sessions. ACT encourages noticing uncomfortable thoughts and choosing actions that match personal values, which can help with anxiety, grief and life changes. CBT focuses on spotting unhelpful thoughts and testing new behaviours to change mood and routines, which is useful for sleep, eating and low mood.
She also works in a client-centred way, offering attentive listening and reflection so the person can lead where the conversation goes. Choosing the best approach is part of the work; the counsellor will discuss goals and preferences and adapt methods together with the client.
Practical benefits of counselling online include fitting sessions into a busy week and cutting travel time. Online work can make it easier to schedule brief check-ins or longer sessions around work or family commitments. Confirm the available session formats before booking so you know how appointments will take place.
Sessions take place through BetterHelp by video, phone or messaging. We will earn a commission if you sign up.
Topics Olivia lists
Ways of working
Questions about Olivia
- Does she work with anxiety?
- Yes. She helps people manage anxiety using Cognitive Behavioural Therapy and related approaches.
- What kind of counselling does she offer?
- She uses a mix of Acceptance and Commitment Therapy, Client-Centred Therapy, CBT, psychodynamic ideas and solution-focused techniques.
- How much experience does she have?
- She has three years' experience working as a counsellor and is a member of the British Association for Counselling and Psychotherapy (BACP).
- Where is she based?
- She practises from the United Kingdom.
- Which languages does she speak?
- Sessions are offered in English, Akan, Ewe and Twi.
- Can international clients work with her?
- Yes, she accepts international clients.
- How much do sessions cost?
- Cost varies with location and sessions use a subscription that can be cancelled at any time.
- How do I get started with her?
- Select the Talk to a counsellor online button, complete the short matching questionnaire and schedule a first session.
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This page is based on Olivia's public BetterHelp listing and is not written by Olivia. It is not a recommendation. If anything here is wrong, tell us and we will correct it.