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About Caroline
Dr Caroline Norman works with stress, anxiety, relationship and family problems, trauma and abuse, depression, addictions, grief, parenting and a wide range of life changes. She uses person-centred, psychodynamic and cognitive behavioural techniques and offers both short-term and long-term work. She is a member of the British Association for Counselling and Psychotherapy and has 12 years' experience.
Caroline trained in sociology and research before retraining as a therapist. She holds a PhD in sociology, a postgraduate diploma in cognitive behavioural therapy, a diploma in integrative counselling and psychotherapy and a certificate in counselling supervision. Her background includes NHS posts as a psychotherapist and addictions counsellor and clinical lead roles in workplace counselling settings.
She has substantial experience working remotely with clients, using telephone, video and text chat for over nine years. In private practice she sees adults who want to address the effects of difficult childhoods and other longstanding patterns. She works with people on issues such as attachment, abandonment, codependency, self-esteem, grief, anger and chronic health challenges.
In sessions she draws on attachment-based ideas to look at relationship patterns, on CBT techniques to work on current thinking and behaviour, and on person-centred listening to help people feel heard. She also uses motivational interviewing where people want support to change habits, and mindfulness practices to help with stress and self-regulation.
Before qualifying as a counsellor she worked in teaching, mentoring and research, and she has experience supervising other therapists. Her varied background informs a practical approach that focuses on what people want to change.
How her therapeutic approaches work in online sessions
Attachment-based work looks at how early relationships shape current patterns. It can help people understand repeated difficulties in relationships and why certain reactions keep happening.
Cognitive behavioural therapy focuses on how thoughts, feelings and behaviour interact. It is practical and useful for anxiety, low mood and coping with difficult life situations.
Client-centred work offers attentive listening and reflection to help people clarify what matters to them and make decisions. These ways of working are often combined to match what an individual needs.
Finding the right approach is part of the work together. The counsellor will discuss goals, preferences and what feels most useful, and she will adapt methods as understanding grows. This is a collaborative process aimed at finding a good fit.
The biography notes substantial remote experience using telephone, video and text chat for over nine years. If you want to arrange sessions please confirm the current session options before booking. Online sessions can help fit counselling into everyday life by reducing travel, allowing shorter check-ins and offering flexible timing to suit work or caring commitments.
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Topics Caroline lists
Ways of working
Questions about Caroline
- Does she work with anxiety and depression?
- Yes. She routinely supports people with anxiety, low mood and related problems using CBT, mindfulness and other approaches.
- What kind of counselling does she offer?
- She uses person-centred, psychodynamic and cognitive behavioural techniques and can work short term or long term depending on need.
- How much experience does she have?
- She has 12 years' experience as a counsellor and psychotherapist, including NHS work and clinical lead roles in the private sector.
- Is she a member of a professional body and where is she based?
- She is a member of the British Association for Counselling and Psychotherapy (BACP) and is based in the United Kingdom.
- Can I have sessions in languages other than English?
- Sessions are offered in English only.
- Does she work with clients outside the UK?
- She does not accept international clients at present.
- How much do sessions cost?
- Cost varies with location and sessions use a subscription model that can be cancelled at any time.
- How do I start counselling with her?
- Use the Talk to a counsellor online button, complete the short matching questionnaire and schedule your first session.
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This page is based on Caroline's public BetterHelp listing and is not written by Caroline. It is not a recommendation. If anything here is wrong, tell us and we will correct it.